Returns & Exchanges
At RIOT DIVISION, we stand by our functional design and quality; however, if your gear doesn't meet your tactical requirements, you can return or exchange items within 30 days of delivery.
Initiate Request
Contact our support team with your order number and the list of items you wish to return to receive a Return Authorization.
Prepare Package
Ensure all items are in their original condition, unworn, and with all technical tags and modular attachments still secured.
Ship Items
Securely pack your items and send them to our distribution center using a tracked shipping service of your choice.
Quality Check & Refund
Once our warehouse inspects the return for integrity, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing